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  • March 30, 2020 2:20 PM | Stephen Pallotta (Administrator)

    TOCNYS is proud to announce that we have three members who have been assigned their VINs for their Tesla Model Y! Steven Lefkowitz from Long Island recently took delivery of his Model Y and was able to provide us with an interview about his experience.

    1q.) Is this your first Tesla, if so, what made you choose to go with Tesla?

    1a.) This is my first Tesla. I was never even in one before, I test drove a Model 3 and X in early December. This was after I saw a CNBC segment describing the Model Y. I thought it was the coolest thing, and pre-ordered it after I left the showroom in Manhasset. I had to put the $2,500 down, but fully refundable...so it was little risk. I have a family of five, so I was praying the back seat would be big enough for 3 kids...and thankfully it is!

    2q.) What made you choose a Model Y over a Model 3 or S/X? What features about the Y made it stand out more than 3 for you? 

    2a.) I chose the Model Y because I thought it looked so cool, and with a family of 5 I wanted the room to seat 5 and have enough storage space. The Model X was too expensive to consider.

    3q.) Which version did you order? When did you order your Model Y? What location did you pick up your Model Y from? How was the delivery experience? Did anything stand out to you from the delivery experience? Did COVID-19 affect your delivery? 

    3a.) I ordered the Dual Motor in Midnight Silver Metallic with the upgraded 20” Induction wheels. 

    Ordered first week of December, got the email about getting ready for delivery March 15-31st at Manhasset, and then I got the email for my delivery for March 21st. On March 19th they called me and asked if I wanted the delivery on the 19th or wait... I knew the world was going to basically shut down on Sunday the 22nd at 8pm, so I jumped at the chance to get delivery before that, in fact the store was going to close on Sunday night. I got to the store before the car got there at 10am! When the car pulled in, every employee in the store came out and cheered and took pictures. It was the first one they had seen, it was so wild! Everyone in the store was great, we stayed for close to an hour with everyone teaching me all the tricks and ins and outs of a Tesla. 

    4q.) If you are coming from an ICE car, how does the Model Y compare to that?

    4a.)  Best car I have ever driven, I can’t understand why anyone would drive any other car! (I had a BMW x5 first.)


    5q.) Anything else you would like to share about your decision to purchase a Model Y?

    5a.) After my first full week with the car, it’s amazing! I couldn’t be happier, and the customer service has been spectacular.

    Steven, congratulations on the Model Y, and thank you for the interview.

  • March 26, 2020 3:34 PM | Joe Moore (Administrator)

    Tesla Adds New Options for Deliveries

    Coronavirus comes at a terrible time for Tesla considering the fact that their new Crossover SUV, the Model Y, has just started being delivered to customers. Due to the fact that Tesla would like to continue selling cars and many who ordered and were expecting their new cars are relying on their arrival.

    There were previously two options for taking delivery of a Tesla. The first was the traditional experience of going to the store and having an employee walk the new owner around the car and show them all of the features and how to operate the car. The second option was to have the same experience, but in your driveway rather than at the store. The two new options are well-described on Tesla’s delivery website. The first new delivery option is called “Express Delivery” and is described as:

    Express Delivery: Arrive at your scheduled delivery location and, after check-in, be remotely routed to your new car via the Tesla app’s location tracking tool. All required documents will be waiting inside the car with highlights indicating where to sign. When you’re ready to get on the road, simply pass your documents to the advisor at the exit for review, and we’ll mount a temporary tag and license plate.

    Explore the exciting features of your vehicle at your own pace via the in-car Tesla Tutorials and Owner’s Manual on your car’s center touchscreen. All tutorials can also be accessed from the settings menu in the Tesla app.

    Express Delivery is now available at all our Tesla delivery centers. Some states may vary based on signatory requirements.

    The second new delivery option is called “Tesla Direct Drop” and although not yet available in New York, it will likely eventually be offered in the state:

    Tesla Direct Drop: Designed as a completely touchless delivery experience, we will drop your new vehicle at a location of your choosing – typically a home or workplace – without any required interaction. Just complete all required paperwork, let us know where you’d like the car, and we’ll drop it off and leave the vehicle for you to unlock via the Tesla app. Please note that payment, paperwork and e-sign agreements must be completed in full prior to delivery, and you are required to send back any remaining physical paperwork in the vehicle via a pre-paid shipping envelope within 24 hours. 3rd party lending and trade-in customers are not yet eligible for this experience.

    We are rapidly expanding the availability of this new delivery type to new states. Locations currently offering Direct Drop include:

    California, Hawaii, Indiana, Maryland, Minnesota, Missouri, Nevada, New Jersey, Ohio, Texas, Utah, Virginia, and Washington, DC.

    Model Y Shaping Up to Be Great in Cold Weather

    The Tesla Model Y is very significant for the company in many ways, but is even more significant for EV owners who live in cold climates and have been struggling with range during the cold winter months. In this tweet, Tesla CEO Elon Musk gave Model Y buyers even more confidence that the range of their cars’ would not be affected by cold weather. One interesting thing to look out for is whether or not Tesla will include the heat pump in future versions of the S, 3, & X.

  • March 23, 2020 2:30 PM | Joe Moore (Administrator)

    Model Y Deliveries Officially Begin

    Tesla was previously preparing to start Model Y deliveries on March 15th; however, they surprisingly decided to deliver the first cars before then. With the commencement of deliveries, Tesla has released several videos and documents showing the world more about the new crossover SUV. This video shows the construction of the cars as well as the cars out in the world. There are also a couple more videos like this one which shows the cargo capacity as well as how easy it is to fold the rear seats. From some of these other videos, the frunk capacity as well as how some other features work can be seen. Along with all of these new videos, the owner's manual has also been released which shows one thing that will be very helpful for EV owners in cold environments such as New York in the winter. As most NY Tesla owners know, range is reduced in the winter due to the battery needing to heat itself and this taking up a lot of energy. The Model Y will use a new heat pump system which is far more efficient and should result in almost no difference in the winter as the summer months. This feature is a great idea for ending the notion that Electric Vehicles have very decreased range and thus functionality during the winter months.

    Cybertruck to Be Built in Central US

    After Tesla CEO Elon Musk announced that Tesla has begun scouting possible locations for the upcoming Cybertruck to be constructed at, focusing on the central US region of the country. He also unexpectedly announced that the central US factory would also produce Model Y vehicles for the East Coast.

    Several states, including Tennessee and Missouri have said that they would provide incentives for Tesla to locate their upcoming factory in their respective states. With the upcoming addition of a central US factory as well as the Berlin factory, Tesla would have a total of six factories worldwide located in: Fremont CA, Sparks NV, Buffalo NY, Shanghai China, Berlin Germany, and central USA. Seeing as at the beginning of 2016, Tesla only had one factory, this is immense progress in a relatively short period of time. Tesla has also made great strides in employing Americans all over the country to contribute to making the world a cleaner and more advanced place.

  • March 12, 2020 11:02 AM | Joe Moore (Administrator)

    Recently we received an alert from Thousand Island - Seaway region TOCNYS member Pedro C. that the Watertown Supercharger had been out of commission for more than a week! As that is the only Central NYS Supercharger north of Syracuse and is relied upon by many for travel to and from Canada, this was not an issue to just silently wait out from the sidelines.

    Though we may not have Elon Musk's personal cell phone number, TOCNYS is a Tesla-sanctioned club and we do have some official channels of communication with the company. So, I quickly sent an email off to a contact and got a prompt reply that they'd look into the issue.

    Fast forward 24 hours and I got a happy email from Pedro C. that the Watertown Supercharger was back online! Now was this just coincidence or was it influence? An email I sent back to our Tesla contact confirmed that it was actually the latter, as he stated that Tesla did indeed send out a representative to the site to investigate the problem :)

    So here's to members like Pedro C. that take the initiative, here's to Tesla that is responsive, and here's to TOCNYS that can and does help bridge any gaps between both previously mentioned parties!

  • March 12, 2020 10:16 AM | Joe Moore (Administrator)

    TOCNYS Club Manager Joe M. (myself :) recently sent a letter in to the Rochester City Newspaper, which was promptly published! Here's a preview:

    Go electric

    Regarding the article, “County lawmakers take step toward a climate plan” (February 11), it’s great to see both sides of the house in Monroe County coming together to devise a climate action plan. There is much to do, and it is urgent.

    Governor Andrew Cuomo, via the Climate Leadership and Community Protection Act, has set a goal of a net-zero carbon economy by 2050. Every locality can contribute with its own policies...

    Click here to see the whole letter in the Rochester City Newspaper

    Both Club Manager Joe and President Patrick are pleased to be working with TOCNYS member Stephanie D. to promote sustainable energy, Tesla and electric vehicles generally in order to fight climate change. She and fellow volunteers write and submit letters to the editor as part of the Sierra Club’s Beyond Coal campaign.

    If you would be interested in helping too, please let us know by sending an email to info@tocnys.org and we'll get you connected w/ Stephanie!

  • March 10, 2020 4:40 PM | Joe Moore (Administrator)

    Have you ever wanted to see the future? What about if you could tell what kind of service issues you'll have with your Tesla and when? Well, that's just the kind of article we came across from Clean Technica today. As a result, we have the rare opportunity to hear the experience of someone who has a Tesla Model X with almost half a million miles!

    The key points of this article are what issues the vehicle had, when it had them, and how much they cost to fix. Without further ado...

    Click here to read the article over at Clean Technica

  • March 05, 2020 4:20 PM | Joe Moore (Administrator)

    Model S & X Ranges Increased Via Software Update

    Tesla has just started to push a software update for most new 2020 Model S & X cars that increases the displayed range. There are no changes to any of the battery management software nor is it an update to the efficiency and range of the powertrain, but rather it’s just a change to how a car’s range is calculated and displayed on the screen. This update comes after the range of the Model S Long Range was boosted to 390 miles and the Model X Long Range was boosted to 351 miles.

    More Autopilot Improvements Coming Soon

    According to the above tweet by Tesla CEO Elon Musk, Tesla plans to release even more Autopilot features this month. These features would almost definitely not be part of the standard “Autopilot” system but rather belong to the “Full Self Driving” package. On Tesla’s website, there are a handful of features under the Full Self Driving portion of the options list; however, there are two features listed under the “Coming Later This Year” section:

    • Coming later this year:
      • Recognize and respond to traffic lights and stop signs
      • Automatic driving on city streets

    The latest visualization update now shows Tesla drivers that the car can recognize stop signs as well as traffic lights, though the car does not react to them. The update coming this month is likely to allow the cars to respond to traffic lights and stop signs, but not automatic driving on city streets. This is because to being able to react to stop signs and traffic lights is only adding an extra layer onto the current capabilities of the car whereas automatic city street driving adds a lot more complexity to the system and the decisions it has to make.

  • February 28, 2020 12:08 PM | Joe Moore (Administrator)

    Hello friends,

    Since opening the doors of Titan Motorworks, we have had the opportunity to work on many of your cars. Through word of mouth and hard work we have built some great friendships with many of the Tesla owners in Upstate/Western NY, and on this forum.

    This year, Titan Motorworks is looking to not only enhance our services, but to also enrich the value we bring to the New York EV community. We have been delving deeper into research and development of our own Titan product line, bringing in new talent to expand our services, and also introducing a brand new e-commerce page ( will be up shortly ! ).

    Titan Motorworks wants to extend our sincere gratitude to each and every one of you who have worked with us in the past and have referred their friends and family. It has been a pleasure working and learning about all these new EV’s over the last couple years, and we can’t wait to see what’s in store for the future. We’d also like to extend our congratulations to all the new Model Y owners who have started receiving their delivery emails... Just a few more weeks before deliveries start!

    As a thank you, the guys here at Titan have designed 3 specific packages for the TOCNY Family. Below you will find a link directly to the TOCNY Titan packages page. If there are any questions about the packages or information regarding the specific services provided please call us at (585) 484-1420 or E-Mail at info@titanmotorworks.com.

    Click here to view our TOCNY Packages

    - Ricardo

  • February 27, 2020 2:20 PM | Joe Moore (Administrator)

    Tesla Sentry Mode Helps Solve Hit and Run

    A few weeks ago in Lakewood, a small suburb of Denver, a couple happened to park their car next to a Tesla Model 3 before going into a restaurant for dinner. When they came back, the Model 3 was still parked next to their car, yet they were shocked to find the front corner of their own car had been brutally smashed - damaged worth what would turn out to be $2,000.

    Fortunately, with the help of the Tesla owner who had their car parked next to the incident, they were able to see the footage of what happened via Sentry Mode and were even able to see the license plate of the perpetrating car. The video below from CBS News Denver illustrates how the help from the Tesla’s cameras will help a family save thousands of dollars.

    NJ Turnpike to Become More Electrified

    Many Tesla-owning New Yorkers know that it is not a very hard trip to make if one needs to travel on the New Jersey Turnpike, as there are supercharging options spread out along the route. In recent years however, with the introduction of the Model 3 and Teslas becoming much more popular in general, the measly four stalls at the Joyce Kilmer Service Area and Molly Pitcher Service Area, respectively, have become too few. Also, the Robbinsville and Cranbury Superchargers require you to exit the highway.

    To ease all of these issues, Tesla has partnered with the New Jersey Turnpike Authority (NJTA) to install more, faster chargers for the growing number of Tri-State Teslas. With the Molly Pitcher and Joyce Kilmer Service areas only having four stalls each, equating to a total of eight chargers on the entire Turnpike, the new deal states that there will be a total of sixty four(!) Supercharger stalls on the Turnpike after Tesla holds up their end of the deal.

    On top of adding four new V3 Supercharger stalls to the East Brunswick and Cranbury locations and changing the previous V2 chargers to V3, Tesla will install eight new V3 charging stalls at each of the following locations:

    • Clara Barton (southbound between interchanges 2 and 1)
    • John Fenwick (northbound between interchanges 1 and 2)
    • Walt Whitman (southbound between interchanges 4 and 3)
    • James Fenimore Cooper (northbound between interchanges 4 and 5)
    • Richard Stockton (southbound between interchanges 7A and 7)
    • Woodrow Wilson (northbound between interchanges 7 and 7A)
  • February 27, 2020 9:56 AM | Joe Moore (Administrator)

    Hot tips from our members are what often keeps TOCNYS in the forefront of the goings-on with all things Tesla in NY State. And so it was TOCNYS members that alerted us to the facts that...

    1. Rochester area's only Tesla-certified body shop, Service King - Henrietta, was no longer certified (thanks Ken E!) and...

    2. Now Fetzner Collision is the new area's-only Tesla-certified body shop (thanks Sheri L!)

    Having contacted Fetzner Collision and confirming the news, we were excited to also have them guest star in our then-upcoming Rochester Meetup at Carrabba's Italian Grill. Apparently we weren't the only ones enthusiastic about the event though, as the event quickly reached our cap of 35 registrants!

    As one who showed up on time to Saturday's meetup (1pm), I had to check my watch to make sure I hadn't missed a Daylight Savings switchover - TOCNYS' section of the restaurant was already packed with members eager for electrified fellowship (and for food too, I'm sure)!

    And in all those humans, it wasn't hard to find the crew from Fetzner Collision, as they were busy meeting/greeting all the TOCNYS members. I'm sure I'm not the only one to be very impressed with their purposefulness and genuine interest they showed to all the attendees. If they treat the vehicles in the shop with the same selfless attitude, owners can relax knowing their cars will be in good hands should their services ever be needed!

    After some announcements from Rochester Meetup organizer Rick C. and Cub President Patrick H. and the members given a head-start on the food, the folks from Fetzner took the stage.

    Ora shared about how Fetzner shares Tesla's spirits of forward-thinking and excellence. Then Brian Fetzner introduced himself (3rd generation owner) and his son Jack (4th generation). Then after diving into a description of what it takes to be a Tesla-certified body shop, he detailed what the current expected experience is for getting a Tesla fixed. Members then did their thing with good, relevant questions and we were wrapped up in time for dessert.

    As a parting gift, Jack Fetzner handed out Fetzner Collision stickers - an appreciated gesture that highlighted the personal touch, with which Fetzner applies to their work. May this be start of a long and mutually beneficial relationship for TOCNYS, its members, and Fetzner Collision!

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